Cancellation and Refund Policy

Courses on HRIN are digital products delivered immediately. Once access has been granted, the purchase is final and is not refundable.

Access to a course is granted automatically as soon as the payment is confirmed. There is no waiting period and no dispatch. The moment you are able to open the first lesson, the course has been delivered in full.

A purchase can be cancelled at any point before payment is completed, simply by closing the payment window. Nothing is charged and no enrollment is created.

Because delivery is immediate, there is no cancellation window after payment.

We do not offer refunds on course purchases once access has been granted. This includes courses that have been opened and not finished, and courses bought and not started.

There are two exceptions, and we treat both as our mistake to fix:

A duplicate charge. If you were charged more than once for the same course, the extra charge is refunded in full.

A payment that took your money without granting access. If a payment succeeded at your bank but the course did not unlock, tell us. We will either grant the access you paid for or refund the payment, whichever you prefer.

Write to hr@thehrin.org with the email address you paid from and the payment reference. We reply within three working days.

An approved refund is returned to the original payment method. Banks usually take five to seven working days to show it, and that part is not in our hands.

Course purchases on HRIN are made with ClanHQ Private Limited, which operates HRIN.